Browsing Tag
passenger experience
138 articles
News about innovations, trends, and incidents that impact the air travel experience, from inflight entertainment to cabin design and service.
The most ridiculous and outrageous complaint letters received by airlines
鈥橳was the day after Christmas, and all through the house, Every creature was hurting 鈥 even the mouse.…
2023-12-26
Man charged with stealing $23,000 from fellow passengers on flight
Singapore authorities have charged a man with multiple counts of theft after he was caught stealing from fellow…
2023-12-21
Video captures moment aggressive passenger punches cop when escorted off flight
It精东影业 the most wonderful time of the year. That is until unruly passengers strike again. A man was…
2023-12-19
Delta passengers forced to sleep in military barracks after emergency diversion
Delta Air Lines passengers on a transatlantic flight were forced to spend the night in military barracks in…
2023-12-15
Plus-size community celebrate Southwest Airlines’ 鈥榗ustomer of size鈥 seat policy
Low-cost carrier Southwest Airlines is being celebrated by plus-size influencers and their followers for its generous 鈥渃ustomers of…
2023-12-14
Star Alliance members: airlines, benefits, and ways to join
What is Star Alliance? Star Alliance is the world’s largest airline alliance, comprising a vast network of member…
2023-12-13
Man graciously accepts downgrade from business class due to ‘misengineered’ seat
At a time when the skies seem to be filled with unruly passengers, it’s a pleasant surprise to…
2023-12-11
American Airlines offers $50 to woman forced to wipe pax’s vomit off her bags
A woman who recently flew with American Airlines has taken to social media to share details about a…
2023-12-07
Canadian airline asks passenger to deal with blood stains found on seat
When Canadian-based passenger Birgit Umaigba Omoruyi boarded an Air Transat flight, she was surprised to find blood stains…
2023-12-05
Australian pax handed to authorities after instigating fight on Scoot flight
A man who slapped a fellow passenger on board a Scoot Airlines flight and challenged others to a…
2023-12-05
Penang airport struggles to process passengers as medical tourism booms in state
Arriving passengers at Penang International Airport (PEN) endured long queues, with some reportedly waiting up to four hours…
2023-12-04
Water rains down on Air India B787 long-haul flight due to 鈥榗ondensation鈥
Passengers received a rather damp surprise when a water leak occurred in the cabin of an Air India…
2023-11-30
United Nigeria Airline flies passengers to the wrong destination, 400 km away
An airline in Nigeria ended up flying more than 100 passengers to the wrong city, more than 400…
2023-11-29
Frontier flight diverted to Dallas after woman claimed she’d been ‘kidnapped’
A Frontier Airlines flight bound for Denver International Airport (DEN) was forced to divert to Dallas Fort Worth…
2023-11-24
Passenger sues Delta after claiming off-duty pilot groped her during flight
A woman is suing Delta Air Lines after claiming that one of the carrier’s off-duty pilots groped and…
2023-11-22
Passengers baffled after airline offers ‘dog food’ on business class menu
Eyebrows were raised, and perhaps stomachs were turned, after China Eastern Airlines allegedly offered 鈥渋mported dog food鈥 as…
2023-11-21
Air Canada ordered to meet with government after mishandling disabled passengers
Air Canada has been summoned by the Canadian federal government to address a series of high-profile incidents involving…
2023-11-07
Aeromexico flight attendant seen filming up passenger’s skirt during boarding
An Aeromexico flight attendant was allegedly caught filming up a passenger’s skirt during boarding after another passenger captured…
2023-11-06